A Post Sale Marketplace for Consumer and Business
Our Customer Engagement Marketplace model will result in rapid continuous and quick connectivity channels with your consumers there by leveraging account management and satisfaction
Customers demand seamless & effortless interactions with your company across every channel
- Improved customer relations via service interface
- Get best online and field services for the consumers
- Get consolidated strategies for better customer support
- Centralized service and end-to-end customer service technology ecosystem
Providing customers with effective service is all about delivering right service at the right time
- Get to understand the customers’ psyche
- Get a tailored solution for customer’s problem by easy feedbacks and templates
- Continuous evaluation of customer service standard without any flaw
- Get ways to retain your customers
- Win some new customers with every service provided
Quality of service experience is critical in defining how customer perceive your brand
- Offer the best ‘after sales service’ experience to your customer
- Engage in customer feedbacks with intelligent notification system
- Understand the needs of customers and fulfill it
- Offer the provision of agent engagement
- Get 360 degree view and alerts from customers for better solutions
CRM : Invoicing : Service Management : Partner Management : Field Force : Mobile App
CRM, invoices, Field force are different aspect of your business operations. Have them all in a single App. Have an integrated Data.
Encourage Collaboration in your business. Use Hive Engage to share information between sales, Service Partner, Accountants...
Why Consumers Love us?
Instant fulfillment of Asset Management with-in all the members an Individual family or corporate. Effective algorithm towards fulfillment of Business engagement for consumers.Read more...